Q: I have an electric blanket (double) that I purchased in
Nov 2012, the unit lights up to inicate it is switched on, but the
bed does not get warm


A: Thank you very much for writing to us and alerting us to your
concerns regarding your electric blanket. Your complaint will be
duly noted for the future.


Silentnight bedding is produced under license by leading bedding
manufacturer Comfy Quilts. Unfortunately we cannot forward your
complaint directly to Comfy Quilts as this would breach the data
protection act.


However, you can contact Comfy Quilts direct on 0870 766 27 27,
email enquiries@uk-bedding.co.uk or visit either of their websites
www.uk-bedding.co.uk, www.comfyquilts.co.uk


Customer complaints are taken very seriously, Comfy Quilts have
the facilities to test electric blankets in the UK. You could
forward your electric blanket to the following member of their team
and they will conduct tests ASAP.



Customer Returns, 
Leigh Hartley (Lab Manager),
Comfy Quilts Ltd.
Albany Mill,
Old Hall Street,
Middleton      M24 1AG



If you require a pre-paid postage label please telephone Comfy Quilts or email them.