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help & faqs

FAQ topics

Sleep Now®

Sleep Now®
What is the 60 night sleep trial? How will my Sleep Now® mattress arrive? When does the 10 year guarantee start? What does the 10 year guarantee cover?

delivery

delivery
Delivery details Do you deliver outside of the UK? Contact details
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payment, finance & gift vouchers

payment, finance & gift vouchers
What finance options do you offer?
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product & stock

product & stock
Mattress size guide Guarantees for Beds & Mattresses 60 night comfort exchange details
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returns & refunds

returns & refunds
How do i make a return? What is the 60 night comfort exchange?
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order issues

order issues
Contact details Items are missing from my order
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safety & sustainability

safety & sustainability
Contact details Do you have a Eco product range? Silentnight Is Now a Certified B Corporation™
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popular FAQs

What are your mattress sizes? Do you offer finance or pay later options? How do I return a mattress?
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If you have any queries or concerns, you can speak to our team using our online form. They’re here to answer your questions or point you in the right direction to our wider support team.

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