Frequently Asked Questions | Silentnight

Just Sleep

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help & faqs

faq topics

just sleep®

just sleep®

What is the 365 night sleep trial? How will my Just Sleep® mattress arrive? When does the 5 year guarantee start? What does the 5 year guarantee cover?

delivery

delivery

Delivery details Contact details

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payment, finance & gift vouchers

payment, finance & gift vouchers

What finance options do you offer? What is Klarna & how does it work? What is Splitit & how does it work?

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product & stock

product & stock

Mattress size guide Guarantees for Beds & Mattresses 60 night comfort exchange details

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returns & refunds

returns & refunds

How do i make a return? What is the 60 night comfort exchange?

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order issues

order issues

Contact details Items are missing from my order

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safety & sustainability

safety & sustainability

Contact details Do you have a Eco product range? How to sleep sustainably

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popular faqs

What are your mattress sizes? Do you offer finance or pay later options? How do I return a mattress?

popular faqs