just sleep

we've made sleep easier than ever

choose from seven rolled mattresses with fast, free delivery to your bedroom.

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guarantees

our peace of mind pledge to you

If you experience manufacturing issues - such as faulty materials or workmanship that doesn't meet our high standards - we offer a guarantee depending on the product you've purchased. And what better way make sure you have the best mattress than to sleep on it with our sleep trial and comfort exchange.

our guarantees

in the unfortunate event you experience manufacturing issues, we offer a 5 or 10 year guarantee on purchases

Silentnight - 5 year guarantee

Silentnight - 5 year guarantee

Silentnight bed frames, divan bases & headboards, Silentnight Miracoil, Mirapocket, Essentials & Healthy Growth mattresses are all guaranteed for 5 years

view guarantee brochure
just sleep® - 10 year guarantee

just sleep® - 10 year guarantee

We know that reliability matters to our customers. That’s why we promise a 10 year manufacturer’s guarantee on all our just sleep® products.

view guarantee brochure

claim against our guarantee

If you experience manufacturing issues - such as faulty materials or workmanship that doesn't meet our high standards - we offer a guarantee depending on the product you've purchased. 

make a claim

our sleep trials

There's only one true test for a new mattress: to sleep on it.

Silentnight - 60 night comfort exchange

Silentnight - 60 night comfort exchange

We want you to be totally happy with your new purchase, so we offer a 60 Night Comfort Exchange.

find out more
just sleep® - 365 night sleep trial

just sleep® - 365 night sleep trial

We want you to be totally happy with your new purchase, so we offer a 365 Night Sleep Trial.

learn more

bed assembly instructions

Bases with Castors or Legs

We hope you're happy with your new Silentnight divan. Please find assembly instructions for Silentnight bases with castors or legs below. If you have any problems, don't hesitate to give our customer service team a call

download instructions

other sleepers asked the same

Find answers to our most commonly asked questions

In the unfortunate event you experience manufacturing issues - such as faulty materials or workmanship that doesn't meet our high standards - we offer a 5 or 10 year guarantee so you can relax without worries.

For any Rest Assured guarantee enquires, please contact enquiries@rest-assured.co.uk

Our comfort exchange gives you 60 nights to get really comfortable before making a decision. If you're still not loving your new mattress within 60 nights from delivery, you can exchange it for another mattress. It's as simple as that.

The guarantee starts as soon as your divan bed or mattresses is delivered to your home.

Products not purchased from silentnight.co.uk, exchanges based on size & colour, damaged products, warranty exchanges, mattress used for less than 28 nights, or more than 60 nights.

The exchange can only be used once per purchase of a product. This means if you decide to trial a product you have bought, & you decide to exchange it for another product, then the trial cannot be applied to the second product.

No, the exchange can only be used once per purchase of a product, as is only available with new products, not previous exchanges. This applies to products exchanged under the 60 night guarantee or the 365 night trial – only one exchange is permitted.

You can return a bed or headboard within 14 days of receipt for a full refund if the care guidelines have been followed - as outlined in the guarantee booklet.

Please return the item, unopened, to Customer Service Team, Benross Ltd., Benross House, Bridge Industrial Estate, Speke Hall Road, Liverpool, L24 9WD. Package and return costs to be covered by the purchaser.

If unopened please contact the Customer Service Team for returns details. If the bedding item has a fault, please contact the customer service team who will then arrange a free returns link for you. Further details can be found in the link below

We accept returns in the following situations: You've received the wrong or faulty product and contacted us within 14 days. To return your product, please call our customer service team on: 0333 123 0892 to let us know you want to return your mattress.

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