How long does it take to deliver a Silentnight mattress? All beds and mattresses are made to order and we aim to deliver within 14 days of receiving your order.
However, our mattress in a box ranges - including Studio* and Mattress Now - are available with next working day delivery.
*Studio Super king (6') doesn't come rolled and is also not available on next day delivery.
Do you deliver outside of the UK? We only manufacture and deliver within the UK.
What if my order arrives damaged? In the unlikely event that your order arrives in an unsuitable condition, please contact us immediately, and if the damage has been caused in transit we will arrange a replacement as quickly as possible.
Do you remove old mattresses? Our mattress courier offers a mattress removal service for £30. This must be pre-booked, with the old mattress ready for collection on the same day as delivery.
Where is my order? You can review your order status in your account, or contact us through Live Chat or contact our customer service team on 0333 123 0892.
Do you take my divan or mattress to my bedroom? Our courrier will deliver your mattress to a room of choice, this excludes our Mattress Now & Studio By Silentnight range.
We will assemble your divan if this option has been selected at checkout. All our beds come with assembly instrutctions.