what is Klarna and how does it work?
*Discount codes cannot be used in conjunction with Klarna
all you need to do is...
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Add items to your basket and go to the checkout
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Choose Klarna as your payment method and select one of the two payment terms
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Fill in your payment card details
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And that's it. No credit checks, no interest, no fees. Hassle free.
As simple as that. Just straight-forward hassle-free finance.
buy big. pay small.
klarna faqs
Klarna a payment provider that was founded in 2005 and now provided payments solutions for over 60 million people across 90,000 merchants in 14 countries.
If you tick all these boxes, Klarna is the payment method for you: Be at least 18 years old Have a UK payment credit or debit card Have a UK residential address Got it? Great. Let the browsing commence…
When you apply with Klarna, just make sure you have the following:
Phone number
Email address
Billing address
UK payment credit or debit card
Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement.
Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.
No; the 'Pay later in 30 days' and 'Pay in 3' services don't require an external credit check.
As soon as Silentnight has registered your cancellation or your return, the refund will be processed within 5 business days.
If you have paid for your order with card, the refund will be made back to your Klarna Account balance.
Once Silentnight has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.
If you do not have your statement number to hand you can log in at www.klarna.com/uk, where you will find all of your orders and be able to make payments.
Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try your order and only pay when you’re happy.
Payment is due 30 days after the item is shipped. Klarna will alert you two days before payment is due and, if very late, they’ll also send you a text/letter too. If you fail to pay Klarna for your order, your credit score will be affected.
If you have chosen to Pay later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card.
You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.
Pay Later; Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can check the status of your order & payments in your Klarna account.
You have 30 days to pay. If your due date is near & there is no sign of your goods, please call Silentnight to check on delivery. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment.
Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Read more here.
Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase at Silentnight from the debit or credit card you entered at checkout. Read more here
No, this is not currently possible for Pay later in 3 purchases.