Guarantee Guarantees


60 night comfort guarantee

60 night comfort guarantee

We want to be as sure as you are that you've made exactly the right choice. So we literally want you to sleep on it.

That's why we give you 60 nights to get snuggled in and adjust to your new mattress and style of sleep. If you find that you've picked softer but want something firmer - or the other way round - just let us know and we'll exchange it for you.

To find out more, you can find our full terms and conditions here

5 year guarantee

We believe in the quality of our products, which is why we offer a 5-year guarantee to give you total peace of mind.

We're sure there'll be no issues with your mattress or bedframe. However, if anything troubles you during the 1st year of purchase, including less-than-perfect workmanship or faulty materials, we'll repair or replace (at our discretion) any part, or all of the product, that is defective, completely free of charge.

During the second year, replacements will be free of charge but we may have to ask you to contribute to the transport costs. In the years that follow, we use a sliding scale of charges based on usage plus transport costs.

To find out more, see our full terms and conditions here

5 year warranty