Q : I have just purchased a Deep Sleep duvet (online) as I
wanted a more luxurious duvet. However, compared to our winter
duvet and the two duvets we have on our single beds - the
Silentnight duvet doesn't seem to be luxurious. Having bought a
Silentnight double mattress and a Single foam topper in the last 12
months, both of which I have been very pleased with, I really
expected the quilt to be as good quality as the others duvets we
have. I just wondered if I could have been sent a different duvet
in the 'Deep Sleep' packaging? The sewn in label does specify that
it is a Silentnight product but doesn't mention 'Deep Sleep'.
Please let me know if the 'Deep Sleep' name should be on the sewn
in label. Thank you.
A : Silentnight bedding is produced under licence by Comfy
Quilts Ltd. Due to the data protection act we are unable to pass
your details on to Comfy Quilts. Could you, therefore, please
contact them directly with your query. Their email address is
email@example.com or telephone them on 01625 446 000.