Q : I have 2 Silentnight electric blankets model number TT-CC.
One stopped working during use and the light on the control went out. I checked the fuse and power was still getting to the switch. So I replaced the lead with the one from the other blanket. Same thing happened, switched on OK, started to heat then the switch went dead. Now I have one suspect blanket, one which I guess still works, but 2 leads which do not work. Please advise me if there is anything that I can do to remedy the situation. 

 

A : Silentnight electric blankets are made under licence by leading bedding manufacturer Comfy Quilts Limited. Customer complaints are taken very seriously.
Comfy Quilts have the facilities to test electric blankets in the UK - can you please forward your electric blanket to the following member of their team and they will conduct tests ASAP.

Customer Returns,
Leigh Hartley (Lab Manager),
Comfy Quilts Ltd.,
Albany Mill,
Old Hall Street,
Middleton,
M24 1AG.