A great deal of care and attention goes into the manufacture of each Silentnight bed and mattress. Our bed-making process is still relatively traditional but we embrace new technology if and when we believe it improves our product. From testing and manufacture, to delivery and recycling, we put exceptional craftsmanship at the heart of all we do.
The original Silentnight factory was located in Skipton just down the canal. In 1949 we moved production to our current site, which was previously a woollen mill. We always have been, and always will be committed to providing exceptional quality products and a safe and encouraging working environment for all our employees. Our aim is to provide a great night's sleep for all our customers.
Every Silentinght mattress type is tested regularly to make sure it exceeds all British Standards, (they require only 2 tests, we do 5!) Our Roller test simulates 10 years of use - it measures height before and after testing to see how much loss of support is expected on the mattress springs and fillings.
We also use thermal imaging cameras to monitor people on beds to see where heat is distributed and fire regulations are strictly adhered to. When other manufacturers are guessing about the faults people find in their products, we know, because we have the facilities to find the problem and more importantly to rectify it.
The materials for our mattresses are delivered to one side of the factory and the materials for our divans are delivered to the other. This ensures that all processes are kept separate and run smoothly.
Our staff work in sections and every staff member changes their role regularly during a shift, to give them variety and enhance their skills..
This section concentrates on stitching materials together to create the side strips for our divan bases and mattresses. A lot of the stitching has to be done by hand because the feel and give of the fabric is crucial in getting the stitch right.
Our spring systems are built down the road from the factory and transported across as needed on a daily basis
We manufacture 3 types of mattress lids; Microquilted, Tufted and Deep quilted. Different Mattress compositions mean different depths (dependant on the number of comfort layers), so to keep a consistent depth of edge, all Silentnight mattress lids are tapered.
All our mattresses also have practical rounded corners and we are now able to create more interesting and comfortable patterns on the top of our mattresses. Once a Silentnight mattress has been layered up, it needs to be tufted together - this is done with extremely strong nylon tufts. The mattress is compressed by a machine, then the tuft it threaded through. (Any wasted material from the tufts is sent back to manufacturer to be reformed and reused.)
We are also fully certified by the Forest Stewardship Council® (FSC®) FSC - C104461.
The upholstering of our frames is also done manually. We also have a wide range of upholstered headboard designed and handcrafted for each bed
Every Silentnight mattress and divan is passed through a blower and vacuum to ensure it is in perfect condition before it is wrapped by a machine, which automatically adjusts to each shape and size mattress that passes through. Every mattress, divan or headboard is then logged in the warehouse ready for delivery.
We strongly believe in the quality of our products, which is why we guarantee every one for 5 years. We will always take an ethical approach to running our business. We understand our dependence and impact upon the world, and recognise the importance of sound environmental management for the future. Due to our commitment to social, economic and environmental sustainability across our business, we've been given full membership of the Furniture Industry Sustainability Programme. Looking after the planet is the responsibility of us all, we're proud to play our part by continuing to reduce our energy consumption and Carbon emissions.