Q : I have just purchased a Deep Sleep duvet (online) as I wanted a more luxurious duvet. However, compared to our winter duvet and the two duvets we have on our single beds - the Silentnight duvet doesn't seem to be luxurious. Having bought a Silentnight double mattress and a Single foam topper in the last 12 months, both of which I have been very pleased with, I really expected the quilt to be as good quality as the others duvets we have. I just wondered if I could have been sent a different duvet in the 'Deep Sleep' packaging? The sewn in label does specify that it is a Silentnight product but doesn't mention 'Deep Sleep'. Please let me know if the 'Deep Sleep' name should be on the sewn in label. Thank you.
A : Silentnight bedding is produced under licence by Comfy Quilts Ltd. Due to the data protection act we are unable to pass your details on to Comfy Quilts. Could you, therefore, please contact them directly with your query. Their email address is firstname.lastname@example.org or telephone them on 01625 446 000.