Don’t know your comfort layers from your support systems? You’ve come to the right place. We’ve created this quick-fire guide to help you discover the mattress of your dreams
with total ease. So, let’s get started…
The top layer of the mattress that affects durability and comfort
Helps tailor your mattress to your personal sleeping habits
The core of the mattress that’s key to support and firmness
Your sleeping position is linked to the firmness rating you choose
What size do I need?
Time to get sized-up. Here’s a full list of the UK and European mattress sizes we have to offer.
The mattress surface protects the filling beneath and increases the overall durability of the mattress, while also offering a little extra comfort.
Each type of mattress surface offers something a little different to help you personalise your sleeping experience.
Quilted mattress surfaces
Stitched directly to the mattress filling
Various design patterns
A smoother finish
Available with both single and double-sided mattresses
Tufted mattress surfaces
The most common mattress finish
Tufted mattresses tend to be firmer
Available with both double and single-sided mattresses
Pillowtop mattress surfaces
This is a separate layer on the top of the mattress for extra comfort
Can be found on both sprung and foam mattresses
Only available with single sided mattresses
Box top mattress surfaces
A squared off luxurious additional surface
Can offer more sleeping surface as a result
Our two-man delivery service makes life that little easier. Here’s what to expect when you order your new mattress.
What happens before and during delivery?
You’ll receive a confirmation email detailing your order.
The night before delivery our delivery team will contact you either by text or email to confirm a 4 hour delivery window.
On the day, our delivery team will call you to let you know when they’re just an hour away.
When they arrive they’ll take your new mattress or bed to the room of your choice and remove any packaging.*
*Next Day Delivery items are doorstop delivery only, so set up, removal of package and take back services are not available. Next day is the next working day Monday to Friday
Caring for your mattress
Keeping your mattress in top condition is just a matter of following a few simple tips, and will help give you years of comfort and restful sleep.
Leave it uncovered for a few hours to allow to air
Once you remove your new mattress from its packaging, leave it uncovered for a few hours to allow to air. If you have a rolled up mattress, you need to leave it to flatten out in a warm room for 24 hours before
Allow time for your body to adjust
When you first start using your new bed, it will probably feel a bit different to your old one, so please allow time for your body to adjust to the new level of comfort and support, and the mattress fillings to
Use a damp cloth for light cleaning
You should also avoid using detergents or chemical cleaners as this may damage the fabric and stitching, instead just use a clean damp cloth for light cleaning, allowing the mattress to thoroughly dry afterwards.
Allow for settlement of the fillings
It’s normal for the upholstery of your mattress to settle a bit during use, but this doesn’t compromise the support or comfort it provides. You may notice that certain parts of the mattress settle more than
others, but this is due to the zoned support responding to the areas where your body weight is more pronounced, so it's actually just a sign that it’s doing its job.
While a bit of settlement is no cause for concern, there are ways you can minimise this effect:
Give your mattress a daily airing by leaving the covers off after you get up.
Turn your mattress regularly (unless your mattress is ‘no turn’, which will be stated on the label).
Rotate your mattress top to tail every so often so that natural settlement from body pressure is evenly distributed.
Try and test
Find your nearest Silentnight retailer, get expert advice and give our mattresses a whirl.
Our comfort exchange gives you 60 nights to get really comfortable before making a decision. If you're still not loving your new mattress within 60 nights from delivery, you can exchange it for another mattress. It's as simple as that.
Here's how it works:
Pick your new mattress on the official Silentnight website
Sleep on it for at least 28 nights as it can take a little time to adjust to a new mattress
If you're not happy after the initial 28 nights you can exchange it for a new mattress, as long as you claim within 60 nights of delivery