We understand and recognise that Silentnight needs to act responsibly. Our Corporate Social Responsibility (CSR) underpins our commitment to quality, value, service, innovation and trust. Delivering this in a responsible way taking account of social, ethical and environmental issues is central to our business and what we stand for.
Corporate governance:
We aim to maintain the highest level of professional and customer orientated corporate behaviour. We ensure that corporate responsibility is taken seriously at every point in our business.
Working together:
We believe we have a responsibility to handle products with care from start to finish and it is important to us that we treat well everyone we deal with.
Listening and engaging:
We talk to our customers about how the quality of our products benefits them and about how we deliver to meet high ethical standards.
Accountability:
Growing stakeholder, legal and regulatory pressures mean our customers expect us to provide them with a CSR statement.
In 2008 we are working to improve our CSR priorities in relation to:
- Communities
- Management of environmental concerns
- Partnership and supplier relations
- Customers
We must maintain our vigilance on CSR matters. It is enormously important to us.