The secret to a great night’s sleep lies in our carefully considered bed making process.

A great deal of care and attention goes into the manufacture of each Silentnight bed and mattress. Our bed-making process is still relatively traditional but we embrace new technology if and when we believe it improves our product. From testing and manufacture, to delivery and recycling, we put exceptional craftsmanship at the heart of all we do.

Factory

Our testing lab

Every Silentinght mattress type is tested regularly to make sure it exceeds all British Standards, (they require only 2 tests, we do 5!) Our Roller test simulates 10 years of use - it measures height before and after testing to see how much loss of support is expected on the mattress springs and fillings.

We also use thermal imaging cameras to monitor people on beds to see where heat is distributed and fire regulations are strictly adhered to. When other manufacturers are guessing about the faults people find in their products, we know, because we have the facilities to find the problem and more importantly to rectify it.

Our advanced onsite testing laboratory has been established for more than 30 years and holds fully certified UKAS ISO 9001 status and independent accreditation with SATRA; the UK's largest and most advanced test house.

Independent accreditation ensures test methods, laboratory standards, staff competence and testing equipment and Silentnight's products meet the standards required under UK legislation for flammability, fitness for purpose and safety.  SATRA have accredited 135 laboratories worldwide and Silentnight are one of only 7 accredited laboratories in the UK

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Our manufacturing process

The materials for our mattresses are delivered to one side of the factory and the materials for our divans are delivered to the other. This ensures that all processes are kept separate and run smoothly.

Our staff work in sections and every staff member changes their role regularly during a shift, to give them variety and enhance their skills.

Our Mattress Borders

This section concentrates on stitching materials together to create the side strips for our divan bases and mattresses. A lot of the stitching has to be done by hand because the feel and give of the fabric is crucial in getting the stitch right.

Our unique Spring Systems

Our spring systems are built down the road from the factory and transported across as needed on a daily basis.

Our Mattress Lids

We manufacture 3 types of mattress lids; Microquilted, Tufted and Deep quilted. Different Mattress compositions mean different depths (dependant on the number of comfort layers), so to keep a consistent depth of edge, all Silentnight mattress lids are tapered.

All our mattresses also have practical rounded corners and we are now able to create more interesting and comfortable patterns on the top of our mattresses. (Any wasted material from the quilting is sent back to manufacturer to be reformed and reused.)

Once a Silentnight mattress has been layered up, it needs to be tufted together - this is done with extremely strong nylon tufts. The mattress is compressed by a machine, then the tuft it threaded through.

Our divan bases and headboards

We are certified by the Forest Stewardship Council (FSC) - this guarantees that the timber or fibre used in our products is from sustainable forests. The timber we use is imported from Sweden and then cut and planed at our factory, with very minimal waste. Our Divan Bases are cut by hand for drawers and the drawers are built and upholstered manually. The upholstering of our frames is also done manually.

We also have a wide range of upholstered headboard designed and handcrafted for each bed

Cleaning and wrapping our products

Every Silentnight mattress and divan is passed through a blower and vacuum to ensure it is in perfect condition before it is wrapped by a machine, which automatically adjusts to each shape and size mattress that passes through. Every mattress, divan or headboard is then logged in the warehouse ready for delivery.

Manufacturing

Our commitment to quality & to the environment

We strongly believe in the quality of our products, which is why we guarantee every one for 5 years.

We will always take an ethical approach to running our business. We understand our dependence and impact upon the world, and recognise the importance of sound environmental management for the future. Due to our commitment to social, economic and environmental sustainability across our business, we've been given full membership of the Furniture Industry Sustainability Programme. Looking after the planet is the responsibility of us all, we're proud to play our part by continuing to reduce our energy consumption and Carbon emissions.

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