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13 April 2010 by dawn sunter

I bought a Silentnight mattress in 2007, the mattress has lost shape and is bulging at the sides, also the springs keep going.  Could you tell me if it is guaranteed please. 

Reply from our Silentnight Expert:

We are sorry to hear that your mattress has developed a fault.  It is guaranteed and if you would like to contact us again, using a valid email address or contact our Customer Service Department we will be pleased to help you.

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