Reply from our Silentnight Expert:
Silentnight bedding is made under licence by Comfy Quilts Ltd and not by ourselves. If your electric blanket is not yet twelve months old then you should return it to the retailer.
Customer complaints are taken very seriously, Comfy Quilts have the facilities to test electric blankets in the UK so you can forward it to the following member of their team and they will conduct tests.
Customer Returns
Leigh Hartley (Lab Manager)
Comfy Quilts Ltd.
Albany Mill
Old Hall Street,
Middleton
M24 1AG