Reply from our Silentnight Expert:
Silentnight electric blankets are made under licence by Comfy Quilts Limited.
Customer complaints are taken very seriously by them and Comfy Quilts have the facilities to test electric blankets in the UK – can you please forward your electric blanket to the following member of their team and they will conduct tests ASAP.
Customer Returns
Leigh Hartley (Lab Manager)
Comfy Quilts Ltd.
Albany Mill
Old Hall Street,
Middleton
M24 1AG