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21 October 2010 by felicity wood

I bought a mattress topper (latex) for my elderly mothers bed, but there is a dreadful "chemical type" smell coming from it. I have aired it now for 2 weeks inside and outside in the fresh air but it still smells and smells worse when on the bed. She has a new electric overblanket which she uses and the smell is overpowering I wondered if you could please advise

Reply from our Silentnight Expert:

We do not manufacturer mattress toppers, they are made under licence by leading bedding manufacturer Comfy Quilts Ltd.  Please contact their customer service team: 

Customer Service Queries contact:
customerservices@comfyquilts.co.uk
+44 (0) 8707 66 27 27

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