This is not actually a question. Eight years ago I bought one of your firm mattresses with the hope that it would give me ease from my pains in my back and hips. It was suggested that I buy yours as it was supposed to be the best. Well I have tried unsucessfully to get used to and finally admitted defeat - I gave it away. This bed cost me £400-00 from Littlewoods catalogue and as far as I am concerned it was a waste of money because all it did was make my back and hips ache more. It was a Silentnight Miracoil.
Reply from our Silentnight Expert:
We are sorry to hear that for the past eight years you have not been able to enjoy your Silentnight mattress.
We note that you did make this purchase from a catalogue. Not being able to try the mattress before you buy is a disadvantage. We always recommend that you lie on a bed for at least 10 minutes in your usual sleeping position before deciding which bed is right for you. If you have back or skeletal problems it is also advisable to speak to your GP/consultant before making a purchase.
The above having been said, here at Silentnight we are aware that a good night's sleep isn't just about getting to sleep or staying asleep. It's the quality of what happens to your body while you're asleep that makes all the difference to how you feel the next day. So this is what we've been working on - how to give you the best night's sleep you can possibly have. We've been busy in our sleep laboratory, talking to people, listening to people and watching how they sleep. We've discovered that people sleep in lots of different ways.
This got us thinking - if there's no such thing as a standard night's sleep, then there's no such thing as a standard bed. So we've worked with scientists, doctors and universities to develop beds that are as individual as you are. Beds that are scientifcally proved to work hard while you're asleep, whatever type of sleeper you are and there are just three simple steps to choosing it.
Step 1: choose your Miracoil support. The foundation of all our beds is our unique spring system. Discover the magic of Miracoil and then choose between our two ranges - the popular Miracoil 3 or our new advanced Miracoil 7.
Step 2: select your comfort and delight layer. We've developed new materials to suit the needs of different sleeper types. Find out about our range of comfort options and then choose the combination that's right for you.
Step 3: consider the perfect microclimate. The top layer of our bed works with your body to create a healthy sleeping environment. Make sure the sleep range you've chosen has the right healthy top layer for you.
We do hope that your past experience will not deter you from trying this new sleep range before you make your next purchase.