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16 December 2011 by jo officer

Purchased a silent night comfort control electric blanket on the 5th November and it has stopped working the red light comes on but the pad does not heat up is there somewhere I can send it to be examined

Reply from our Silentnight Expert:

Customer complaints are taken very seriously, Comfy Quilts, who produce the electric blankets under licence have facilities to test them in the UK – can you please forward your electric blanket to the following member of their team and they will conduct tests ASAP.



Customer Returns
Leigh Hartley (Lab Manager)
Comfy Quilts Ltd.
Albany Mill
Old Hall Street,
Middleton
M24 1AG

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