Reply from our Silentnight Expert:
Customer complaints are taken very seriously, Comfy Quilts, who produce the electric blankets under licence have facilities to test them in the UK – can you please forward your electric blanket to the following member of their team and they will conduct tests ASAP.
Customer Returns
Leigh Hartley (Lab Manager)
Comfy Quilts Ltd.
Albany Mill
Old Hall Street,
Middleton
M24 1AG