Ask Us - Page 14 of 27

We are here to offer help and advice

with all bed and sleep related issues

Bedding

I have a SilentNight electric blanket, model TT-EE (has 071024 written on it too) which no longer works. I believe it is related to the power connector. The blanket is not that old.

Is there any way I can get another power adapter for this blanket?' from Darren Martin in Sheffield

We do not manufacturer electric blankets, they are ... continue reading...

I have purchased a Miracoil 3 Latex Dream mattress (double) from a merchant on eBay and I am expecting it in the next two days. My interest in this mattress was it's comfort (we tried it out in a shop) and the fact it is one of your 'hypoallergenic' beds, as I suffer from both eczema and asthma and have a strong allergy to dust mites. As latex is a naturally hypoallergenic substance, I understand this will assist in keeping down levels of dust mites.

1) I would like to know if we should also purchase an enclosed anti-allergy mattress protector from Puraspace, who are approved by Allergy UK (http://www.puraspace.com/Products/PuraSleep/PID-MPPVFE.aspx). I did look at Silentnight's own anti-allergy mattress protector, but I could not find one that fully encloses the mattress. After emailing them, they told me it was 30cm in depth and the Latex Dream is 24cm, would this cause any problems?

2) Would standard fitted sheets fit over both this protector and the mattress, or would I need extra depth sheets?' from Hayley in Sheffield

You should always use a mattress protector on your ... continue reading...

My husband and I are looking to replace our pillows. Today I have seen your memory foam traditional pillow and your memory foam core pillow. Please could you tell me the difference? Many thanks.' from Patricia Luckman in Burton upon Trent

Comfort Core Memory Foam Pillow features firm pillow ... continue reading...

I purchased a Silentnight pillow serial no sc101722 about 6 months ago in a supermarket. I have been unable to find this pillow anywhere since and wondered if you still sell them. It is an orthopaedic pillow but is full size and is not memory foam but has an inner hard core which is perfect for me as I have protruding discs to my neck. Could you please tell me if you still supply this pillow and from what stockists - even if it is online.' from tracey blackmore in worcester

We don't actually manufacturer pillows.  ... continue reading...

I have just bought a Silentnight double under blanket.  I am having trouble positioning it on the mattress.

The power unit (not the control box) on the blanket is uncomfortable.  If I put the blanket higher and have the power unit under my pillow I can not have the blanket on my feet.  Do you have any ideas?
' from Tracey Rogers in chatham

We don't actually manufacturer heated under ... continue reading...

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