Mattress and Divan products
Getting used to your bed
Chances are that the springs and upholstery in your old bed were not what what they used to be, so your new bed may seem a little strange at first. Please allow time for your body to adjust to your new bed and for the fillings to settle.
Filling settlement is normal
Due to modern day fillings being more sumptuous than their predecessors, settlement may be more pronounced in the areas under the most body weight. This is quite normal and, providing that the mattress is properly supported, can be minimised by regular turning.
Do not bend or roll your mattress
Bending or rolling your mattress will damage the spring unit and invalidate the guarantee.
Let your mattress breathe
After it's removal from the packaging, please leave your bed uncovered for a few hours to allow any condensation to escape. Please ensure that the polythene bag is well out of the reach of small children.
Protect your mattress
No mattress is completely colourfast. We, therefore, recommend that you use a mattress cover which will protect it from coming into direct contact with body moisture or other liquids.
Do not use detergents or chemical cleaners
Using detergents or chemical cleaners on your mattress is likely to damage the fabric and stitching.
Turn your mattress regularly
Unless you have bought a "no need to turn" mattress which has a single sleeping surface, e.g. Memory Foam, Latex, Pillow Top and Anti-slip mattresses, it is important that you turn your mattress once a week for the first two or three months and then monthly thereafter. This will prolong the lifespan of your mattress. When turning your mattress please do not allow it to bang or fall against the side of the divan, as this may damage the spring system. Some assistance may be required.
Bedstead products
Do not use abrasive cleaning liquid
We advise against the use of abrasive cleaning liquids, as they could adversely affect the lacquered surfaces.
Securing your bedstead
It is recommended that the bedstead should be periodically checked to ensure that all the fittings are secure. Do not overtighten the fittings.
Cleaning your bedstead
To clean the product, please use a dry duster.
Do not expose to direct sunlight
If you have a wooden bedstead the colour of wood will naturally mellow with age. However, prolonged exposure to direct sunlight may accelerate this process.
Do not overload or over-fill drawers
If your bedstead has drawers they have been designed to take light weight items only. Excessive weight can cause distortion or damage to the drawers. Over-filling them may cause them to jam. Maximum weight: mini drawers - 7kg, standard drawers - 15kg.
Leather & Upholstered products
Leather
The leather we use is natural finished product that is easy to care for. The hides are tanned to produce a pleasing distressed appearence with a semi matt finish. When the leather is pulled or stretched in the upholstery process, the top coat moves to reveal the lighter base coat underneath, resulting in an attractive two-tone effect. The leather offers increased durability which is provided by the application of a light surface coating containing a small amount of pigment.
Caring for your leather
To clean, simply dust. Wipe away any stains with a moist cloth, followed immediately with a dry cloth to avoid watermarks. Never use furniture polish, detergents or spirit-based cleaners as these damage the surface of the leather. We recommend that you avoid placing the bed near radiators or fires as it may crack and dry out. Similarly, direct sunlight may cause some fading. Please also note that hides vary in grain, colour and texture and therefore samples can only be used as a guide.
Textured Micro Suede
Textured Micro Suede is an exciting fabric which has been manufactured to look like leather whilst providing all of the soft, sumptuous qualities of Micro Suede. The fabric is water repellent and dirt resistant. However, should you need to remove any heavier stains, please use a neutral detergent, taking care not to over rub. Rinse with clean lukewarm water.
Micro Suede
A fabulously sensual fabric. Micro Suede is soft and durable, making it an extremely popular choice. The fabric is water repellent and dirt resistant. However, should you need to remove any heavier stains, please use a neutral detergent, taking care not to over rub. Rinse with clean lukewarm water.
Flatweave
A luxurious woven fabric with a soft, rich texture. All Flatweave fabrics should be specialist cleaned only.
Designers Guild
We have taken a selection of Designers Guild's most exciting and popular weaves and cut velvets to offer sophisticated classical fabrics in a choice of right up-to-the-minute dynamic colours, all carrying highly identifiable Designers Guild handwriting. All Designers Guild fabrics should be specialist cleaned.
Play Pal Accessories
Washing your Play Pal accessories
These covers must not be washed, colour may bleed, or shrinkage may occur due to natural fibres used. Recommend dry cleaning, or use a damp sponge only & clean with gentle rubbing only.